If you are looking for a place in a women's and children's refuge, you can contact the following centres directly:
- a women's and children's refuge in your area
- the municipal/city administration
- the nearest police station
You can find out the telephone number of your nearest women's and children's refuge from the organisation that runs it or from the Internet. The local women's and children's refuge is often listed on the Internet under the entry "Frauen helfen Frauen". A nationwide overview of women's and children's shelters with their current capacity can be found here: ZIF Zentrale Informationsstelle Autonomer Frauenhäuser | Bundesweite Frauenhaus-Suche
Initial support and information on the help system is provided by the nationwide violence against women helpline. It is available around the clock, 365 days a year. You can call 08000 116 016 or use the online counselling service for anonymous and free advice. This is also possible without credit on your mobile phone. Counselling can be provided in 18 foreign languages, sign language and easy language.
The service is available to those affected, but also to relatives, friends and professionals.
Qualified counsellors are available to provide confidential support. If necessary, they can refer you to local support services.